1. Current general terms and conditions (“Terms and Conditions”) apply to any order (“Transaction”) placed by a visitor (“Customer”) to our webshop. The Terms and Conditions appear in . The Customer will not be granted access to the webshop if the Terms are not explicitly accepted. Consequently, the Transaction cannot take place if the Customer does not explicitly accept the Terms and Conditions. The Terms and Conditions prevail over the Customer’s own terms and conditions of purchase, if any.

2. The prices shown in the webshop are always in EURO and include VAT.
Promotions and discount codes are always granted on a temporary basis and end on the date as stated. Promotions and discount codes cannot be combined under any circumstances.

The price quote relates exclusively to the articles as described. The accompanying photographs are purely decorative and may contain elements not included in the price.

3. Promotions and discount codes are always granted on a temporary basis and end on the date as stated. Promotions and discount codes cannot be combined under any circumstances.

The price quote relates exclusively to the articles as described. The accompanying photographs are purely decorative and may contain elements not included in the price.

4. Unless expressly agreed otherwise, the products will be delivered to the Client’s residence within 10 working days of receipt of the order.
If, due to exceptional circumstances, Tipsy cannot ship your order within 30 days of the order confirmation, you may cancel the order at no charge and a refund will be guaranteed.

If the Client believes that the delivery is not in accordance with the request, the Client should inform Tipsy of the problem within 7 working days, stating the order number, by e-mail to webshop@tipsy.beer.

5. Tipsy reserves the right to ship your order as soon as payment is received.

6. Ownership of the product sold shall only be transferred to the Customer upon receipt of full payment by the Customer of both the principal sum, interest, costs and additional services.

Notwithstanding the retention of title, the risks are transferred in full to the Customer at the time of delivery.

7. Each party shall be legally released and not bound to comply with any obligation to the other party in the event of force majeure. Force majeure means the situation in which a contracting party is unable to comply with its contractual obligations due to an external cause which cannot be attributed to the contracting party. Without aiming to be exhaustive, the following shall be considered as cases of force majeure: delays in or failure to deliver by a party’s suppliers, destruction of products as a result of accidents, strikes, fire, war, epidemics, pandemics, floods, high levels of absenteeism and the like. The party claiming force majeure shall not be required to prove the unaccountable and unforeseeable nature of the circumstance constituting force majeure. In the event that the force majeure lasts longer than two months, the other party shall be entitled to dissolve the agreement without recourse to the courts, without the party claiming force majeure being liable to pay any compensation to the other party.

8. In accordance with European and Belgian consumer protection regulations, the consumer (within the meaning of Article I.1.2° of the Economic Law Code: any natural person acting for purposes other than his trade, business, craft or profession) has a right of withdrawal of 14 calendar days without giving any reason. Legal entities and other companies are expressly excluded from the present withdrawal clause. The consumer bears the direct costs and risk of returning the products.

Products that have been designed specifically for the Customer and/or that may spoil in the short term will not be taken back and the Customer cannot invoke the withdrawal clause for this.The right of withdrawal expires when the product and its packaging are no longer in original, complete, undamaged and unused condition.

Only items purchased via the webshop (at a distance) can be returned.

9. Consumers are entitled to a legal warranty period of two years from the delivery of products. Warranty can only be granted if the products are returned in original condition, unused and in original packaging.
The legal guarantee period provided for consumers does not apply if the Customer is a legal entity acting within its trade, business, craft or profession. In this case, the legal regulation on hidden defects (Article 1641-1649 of the Civil Code) applies.

10. Any complaint must, under penalty of cancellation, be formulated within 7 working days of delivery and supported by dated photos showing any defects, and this by e-mail sent to webshop@tipsy.beer.
11. The nullity of one or more clauses of the Conditions shall not affect the applicability of all the other clauses of these Conditions.

12. In case of dispute, only the courts of the judicial district of Antwerp, Antwerp division are competent. The Belgian law is applicable.